Occasional flickering in the console graphics

jnTracks

Venerated Member
Hey anybody else experiencing this: Recently I'm noticing every now and then I get a little flicker in some part of the console application graphics. It seems to be just the parts of the interface with moving meters at the time. Seems to be just when Pro Tools is in playback or recording (not when stopped) and then only sometimes. Doesn't seem to be impacting anything sound wise, or performance wise. It's like, random. Sometimes it will go several minutes without happening, then there will be several flickers all close together. Like quick flashes of white.
I didn't notice it until recently, maybe the latest update? Not sure.

I'm using a 2013 MBP 10.8.5, Pro Tools 9.0.6, Apollo Twin with the latest software.
 

Marsrock

Active Member
I have noticed this as well. It's been happening for several versions now. I'm using a 2008 Mac Pro running OSX 10.8.5, Apollo DUO + Octo with 7.8.0. This also happened when I was running 10.8.4. No performance issues, just annoying sometimes.
 

Drummatty

New Member
Console flicker using New Apollo Twin Duo.....Any thoughts UAD?

Me Three...... looks glitchy on my Cinema Display... like a graphic card fail....new Macbook Pro Late 2014...



Hey anybody else experiencing this: Recently I'm noticing every now and then I get a little flicker in some part of the console application graphics. It seems to be just the parts of the interface with moving meters at the time. Seems to be just when Pro Tools is in playback or recording (not when stopped) and then only sometimes. Doesn't seem to be impacting anything sound wise, or performance wise. It's like, random. Sometimes it will go several minutes without happening, then there will be several flickers all close together. Like quick flashes of white.
I didn't notice it until recently, maybe the latest update? Not sure.

I'm using a 2013 MBP 10.8.5, Pro Tools 9.0.6, Apollo Twin with the latest software.
 

DanButsu

Administrator
Forum Admin
Moderator
Moved to support forum. Cheers
 

hedblad

New Member
Yes I have the same issue with the console meters flickering white, I have heard it has something to do with using multiple monitors. I have the Apollo Twin Duo, Macbook Pro i7 (2013) running Yosemite, with two monitors hooked up via HDMI and Thunderbolt.
 
I have the same problem on a MacPro 2008 and Apollo Duo (via Thunderbolt) under Yosemite and dual Monitor. When I have the console on the second screen I can't work with that because of the lightning, very stressful. On the main monitor it is not so much but still there and i see it on plugins from the console as well. Under Mavericks all was good. I hope UA will have a fix for that...maybe after NAMM...but it seems it exists very long and UA does not really care about that problem. I did not received any answer of my support mail.
 

DanButsu

Administrator
Forum Admin
Moderator
It's a Yosemite issue. I have eliminated all sluggish GUI and response times and other console issues related to dual monitors by always keeping my Console App on my main monitor (the one with the dock). I have not had any issues since then (OS 10.7.5), this may also help with Yosemite issues!

From another thread, member BFC has a recommendation that may alleviate the flickering in Yosemite:
...Because Yosemite is unsupported by UA, you can minimize some of the flickering effects (and perhaps speed things up) but turning off all of the visual accessibility features and dock animations. Also turn off translucency and font smoothing...
 

Bear-Faced Cow

Hall of Fame Member
I may reduce flickering, but not alleviate it totally. Yosemite is filled with these redraw issues beyond UA (I've seen it various Apple products as well).

And to think UA doesn't care about it is totally absurd. Software development, especially of this nature takes time... and lots of it.

As with using anything considered unsupported: the risks and responsibility lie with the user.
 

jnTracks

Venerated Member
I made a post about this issue some months ago.

so, I guess count me on this list too.

Using MPB retina 15" mid 2013, OSX 10.8.5 with Pro Tools 10/11 and the latest UAD
 

DanButsu

Administrator
Forum Admin
Moderator
For you non Yosemite users, are you using two displays? And if so, which display is your Console App on (main w/dock or secondary)?
 

ahinga

Member
its not a yosemite thing. i am experiencing this like forever when having the console window on the secondary screen. but as it is only cosmetical, i dont really bother too much.
it is however still present in yosemite.
 

DanButsu

Administrator
Forum Admin
Moderator
Try putting your Console App on the main display and see if that fixes the issue!
 

leary

Member
i´m wondering why yosemite is still not supported, since yosemite was released 3(!!!) months ago. am i missing something?


It's a Yosemite issue. I have eliminated all sluggish GUI and response times and other console issues related to dual monitors by always keeping my Console App on my main monitor (the one with the dock). I have not had any issues since then (OS 10.7.5), this may also help with Yosemite issues!

From another thread, member BFC has a recommendation that may alleviate the flickering in Yosemite:
 

Bear-Faced Cow

Hall of Fame Member
i´m wondering why yosemite is still not supported, since yosemite was released 3(!!!) months ago. am i missing something?
Yes... how long it takes to actually develop a fix, test it, and test everything else so that the fix didn't break anything else. It's not like changing one line of code will simply take care of it. There is no anti-flickering variable.

Not to mention that we're only talking about 3(!!!) months. Be patient.
 

forza

Active Member
i´m wondering why yosemite is still not supported, since yosemite was released 3(!!!) months ago. am i missing something?
I think it's a testament to UA having very high standards and not cheapening the word "supported" - even though it's been completely functional and stable. I can immediately think of another interface (and DAW) that has released a "supported" version that has longtime users reverting for stability.

While the flickering is occasional, cosmetic and a small annoyance, it's not a showstopper by any means. After the initial release of Yosemite it was WAY worse, and there were more things that were much more detrimental...initially, Yosemite's Core Audio was whack and it changed values in the Console device settings like meter peaking (that also affected the physical HW). You can see some of the UA related issues I was having in a thread here (has Yosemite in the title) - You'll also see how engaged Gavin was. UA aside - there was also flickering and constant re-draw issues (white out) of assets in Pro Tools AND even Logic was crashing upon start at Yosemite's launch and required an update itself.

Software development is often a balancing act of new product development and supporting existing products. In companies that are small and mid-size category of the software development industry, their developers often work on both. I can say first hand too, that even at the largest software companies in the World this is sometimes the case too.

When this is the situation, there are business decisions and trade offs. This isn't a bad thing...It's a sign of a company that is trying to find the balance while moving forward & creating. Things that effect the prioritization along the way include budget, existing roadmap, major calendar dates that you have to ship by, high priority bugs (usually Pri-0 through Pri-3 - with P0 being the most critical), dependency on other companies to fix their own bugs, and of course customer satisfaction. Another thing that UA does that effects development resources is that they partner very closely with other companies that are also in the small to medium size category to develop very complex products. When braintrust is limited, it's really hard to get the right people in the right room (figuratively), when they each have independent schedules, roadmaps, and product cycles.

I'm not making excuses for UA - but knowing knowing what I know about the software industry, OEM partnering, customer support, and product development lifecycle/planning at large - I actually tip my hat to them and I go the extra mile to help them out repro when I can.

If I were making business decisions at UA right now I would probably be making the same decisions. I'd be focusing on creating stable products for NAMM because it's a major cyclical event that has huge impact and visibility, and be looking to add a fix to something like this (lower priority) "slipstream" into any upcoming release. I'd tag the flicker as a Pri-2 or Pri-3 honestly.

I think as a whole UA for their size and the industry do a pretty good job with a maturity and consistency that I don't always see from their competitors. Another thing I admire about UA, along with the aforementioned, is that they don't set false expectations, make future announcements / vaporware, or release things half-baked. I can think of companies in this industry that I can't say the same for.

So, yeah in short, while an occasional flicker is annoying - the sky isn't falling. Sorry, if you already knew all of this and were just venting - wasn't trying to come off as preachy and pious - just giving a glimpse into product development ecosystem considerations from my own experience. :)
 

Kcatthedog

Hall of Fame Member
Is gavin gannon's bro ?:)

I think you are spot on and in about 5 days we will find out that UA (and gannon and I guess gavin too and their sister Ghandolynne ! :0) have ALL been working super hard on some other priorities and keeping all the H/W and S/W balls in the air.

Yes YM and apollo aren't perfect but it certainly works
 
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