Page 2 of 2 FirstFirst 12
Results 11 to 18 of 18

Thread: Still not received free UAD-2 QUAD after two months!!!!!

  1. #11
    UAD User
    Join Date
    Oct 2016
    Posts
    54
    Mentioned
    0 Post(s)
    Not to throw fuel on the fire, but...

    I registered my Apollo 8p on December 10th (a Saturday) and today, December 20th, received the FedEx tracking number - should be here by the end of the week!

    Kevin

  2. #12
    Up and Comer
    Join Date
    Dec 2016
    Posts
    26
    Mentioned
    0 Post(s)
    Quote Originally Posted by Kcatthedog View Post
    Understood. I'd still document all this with CS. Personally I'll be surprised if they don't continue the custom bundles past Christmas.
    It's all documented with CS but they keep closing the case and I have to keep reopening it! And now I find people from a later promotion are already getting shipping notifications.

  3. #13
    Up and Comer
    Join Date
    Dec 2016
    Posts
    26
    Mentioned
    0 Post(s)
    Quote Originally Posted by kestrou View Post
    Not to throw fuel on the fire, but...

    I registered my Apollo 8p on December 10th (a Saturday) and today, December 20th, received the FedEx tracking number - should be here by the end of the week!

    Kevin
    Mine was the promotion before that! Glad you're sorted but it doesn't seem entirely fair that I still haven't received my card 10 weeks after registering. Are you in the U.K./EU by any chance?

  4. #14
    UAD User
    Join Date
    Oct 2016
    Posts
    54
    Mentioned
    0 Post(s)
    Quote Originally Posted by Marsdy View Post
    Mine was the promotion before that! Glad you're sorted but it doesn't seem entirely fair that I still haven't received my card 10 weeks after registering. Are you in the U.K./EU by any chance?
    Sorry, Marsdy!

    I'm in the cornfields of Illinois - what's called "flyover country" here in the U.S.

    Kevin

  5. #15
    Up and Comer
    Join Date
    Dec 2016
    Posts
    26
    Mentioned
    0 Post(s)
    I'm informed that a card has been sent out today. Whether I get it before 31st December is another issue. It's got to get to the UK from the Netherlands with Xmas in between.

    I've had no shipping notification, just a CS message. Do UA usually send out shipping notifications/tracking info in the EU?

    Not going to be happy if I miss this sale!

  6. #16
    Up and Comer
    Join Date
    Dec 2016
    Posts
    26
    Mentioned
    0 Post(s)
    FINALLY my UAD card arrived today. Just in time for the Christmas sale accept.... I can't get it to work and therefore can't register it.

    http://uadforum.com/support-troubles...tml#post216187

    So much for happy endings!

  7. #17
    Practically a UAD Expert Kcatthedog's Avatar
    Join Date
    Dec 2011
    Posts
    7,828
    Mentioned
    4 Post(s)
    What cable are you using ?

  8. #18
    Up and Comer
    Join Date
    Dec 2016
    Posts
    26
    Mentioned
    0 Post(s)
    Quote Originally Posted by Kcatthedog View Post
    What cable are you using ?
    Apple Thunderbolt cable between the 2013 Mac Pro and Sonnet chassis. The cable is fine and gets used all week with my HDX system.

Page 2 of 2 FirstFirst 12

Similar Threads

  1. Replies: 0
    Last Post: 18th March 2016, 11:00 AM
  2. Replies: 1
    Last Post: 31st January 2016, 05:21 AM
  3. troubleshooting during Apollo registration : no acces to free UAD-2 QUAD Satellite
    By Christophe Gremiot in forum Support & Troubleshooting
    Replies: 3
    Last Post: 17th December 2015, 11:00 PM
  4. UAD plugins 12 months no interest???
    By tacman7 in forum General Discussion
    Replies: 6
    Last Post: 18th December 2009, 12:46 PM
  5. Has anybody received their free UAD-2 Solo yet?
    By B.R. in forum General Discussion
    Replies: 1
    Last Post: 11th September 2009, 01:46 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •