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Thread: All coupons missing during last day of sale

  1. #1
    UAD User
    Join Date
    Feb 2015
    Posts
    39

    All coupons missing during last day of sale

    I had 375 worth of coupons i needed to use by today and they are all gone out of my account . This has happened to me before. I filed a ticket i hope i am given my coupons back

  2. #2
    Practically a UAD Expert Kcatthedog's Avatar
    Join Date
    Dec 2011
    Posts
    7,334
    Are you sure they didn't expire ? Ua often lists the expiry so they actually end the day before you think they end. I have had only a 25$ one how did you have $375 ?

  3. #3
    UAD User
    Join Date
    Feb 2015
    Posts
    39
    For the twin duo promo. They all had the same expiration now i only have the $25 coupon

  4. #4
    Practically a UAD Expert Kcatthedog's Avatar
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    Dec 2011
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    7,334
    ah and was it 11:59 pm pst the previous night ?

  5. #5
    Moderator Don Schenk's Avatar
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    Jun 2014
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    Anywhere with snow, mountains, ski runs, and a lift!
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    Interesting. I don't remember whether the coupon I used a couple days ago had a Dec 30 or Dec 31 expiration date. I really didn't pay attention to the date. I thought it was good through the 31st.

    Does anybody else still have coupons? If so, what is the expiration date?

    I have run into the the "disappearing coupon" issue in the past, when I have waited until the last day, so now I never wait past the second last day a coupon or sale expires.

    Justin, it might be good to contact UA by phone when they open on Tuesday. When they screwed up, they usually make it good.

    :- Don

  6. #6
    UAD User
    Join Date
    Jun 2012
    Posts
    36
    i also lost my coupons aka forgot to use it.
    also thought the holiday sale would be up until the 6th

    all there is to find now is an as low price tag under the regular which seems to have no function besides remembering me how stupid i am to forget about the coupon in first place

    is it just me or is the greediness level skyrocketing?

    to get a 50€ coupon while allready owning every single plugin that came with the new twin is not making me feel treated allright. customer support said they cant do anything except forwarding it. so i asked them to forward it, but nothing happened so far...

  7. #7
    UAD User
    Join Date
    Mar 2005
    Location
    Boston, MA USA
    Posts
    93
    I had my coupon disappear because it expired last night . However I tried to use it the last 2 days and would not work . It was for UA developed plugins only which I discovered as I went along so Brainworks , softube etc. would not work. But then I made sure I was selecting only UA developed plugins and still no go . This was a hefty coupon too $598 for my twin duo purchase so I am hoping not to lose it. I already had the plugins they were giving away with the purchase so they applied this to my account. I sent them an email before it expired so hopefully they will sort this out. Pretty frustrating.
    Craig-
    UAD2 Octo PCIe, UA Apollo Quad, ver. 8.4.0
    DP8.07 Mac Pro3.1 2.8 8 core, 28 GB ram , Mac Pro 5.1 12core 64GB ram , 2 Motu 2408 mk3s, Presonus digimax. UA LA-610,Focurite ISA-220

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