Apollo units won't stay connected

craigums

New Member
If a project is open long enough without being engaged (say, after 10 minutes) then my computer decides to disconnect the UAD interfaces. Sometimes I just need to reboot the Apollo units and I'm back in business. But sometimes (like right now) no amount of rebooting of computers/software/hardware or reseating cables will reconnect them. I've followd the uninstall/reinstall process for the UAD software, but no luck.
Any ideas why this is happening?

Just to reiterate - everything works...until it decides to disconnect itself.

LPX 10.7.9
2x Apollo x8p
UAD-2 Thunderbolt Satellite
Macbook Pro Max2 chip
 
Last edited:

sirthought

Established Member
That's a new one to me. I know some people have issues with timeouts. I have basically turned off the power saving features of the Mac OS. Or you just make it really long before it shuts down resources.

I have had issues with the Apollo not always wanting to connect to the computer when using a non-Apple thunderbolt cable.
 

kbabb06

New Member
I am experiencing the same thing. Have no clue why this is happening🤦‍♂️

LPX 10.8
Twin mkii - x8p
Ventura 13.6
Mac Mini M2 Pro
 

craigums

New Member
I bought all my cables from apple.com (though they are all Belkin). I swapped the cable order (using all the same cables, just in a different order) and so far, for two days, it has been connecting (and remaining connected) without incident.
 
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