"Connect UA Device" Error box when trying UAD Meter/Ctrl Panel or Ableton UAD Plugins (M1 Mac Air)

dugan_nash

New Member
Brand new Volt 276. The UA connect app will verify my box's firmware and let me download ableton + other plugins. If I switch the box off, in UA connect it says "firmware not connected". Switch it back on, its connected.

For control panel program and console:
I went through all the necessary Security changes for Silicon m1 apple computers. I finally got to the "Allow" portion and got past that error box.

Now, I can't open the control panel because "Connect UA device" error. I just updated my mac os to the latest version of Sonoma. Idk what to do. Not super familiar with mac os. never used any UA products before. I could use some help

I've swapped cables around and power supply. Currently using usb-c to usb-c . I also tried the usb-c -> usb that came with the volt with an attached usb-c adapter and that didnt work either.
 

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LesBrown

Hall of Fame Member
Brand new Volt 276.
Console is for use with Apollo and similar UA devices with DSP chips. Volts don't have onboard DSP, therefore they don't use Console. You don't need to install the UAD software for Volts. You just need UA Connect.
 
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