TubeTapeGecko
New Member
First off, I have never been able to get my ox to sound good. There is always some sort of digital fizz. I've opened tickets in the past and I've tried EVERYTHING: new speaker cables, different amps, new SPDIF cable, Levels, clipping, sample rate, internal clock, Instrument cables I've tried all the cabs, mics, EQ combos. I just can't get this thing to sound good at anything - clean, edge of breakup, or hi gain. It is not "normal" as they said in the past. Single notes sound fine but any kind of chords or double stops start to fizz instantly. Any edge of breakup to mid gain tones sound awful. In addition, I've found all pedals sound bad in ox box. My chasetone secret pre amp - which really doesn't add much gain, makes the signal fizzy as hell. Fuzz pedals are so harsh and unpleasing. Also the headphone out on my unit has probably twice the fizz as listening through apollo with headphones or via monitors.
It's so difficult to explain all the little things and go back and forth on email about every detail of a setup... only to have to spend money replacing parts of the equation... to no avail. I've tried 3 different amps and I've replaced everything (speaker cables, SPDIF, Instrument cables, guitars) in the setup many times. I know people get great recordings through ox but I cannot no matter what I try. I've spent hours and hours and hours reading threads and watching videos. I'm so desperate for some real help and feel totally kicked to the side and lost with this issue. I've spent hours on these forums.... I just want to play guitar, not run into a problem every time I open console.
This morning I fired my apollo and ox up, and the SPDIF internal clock is blinking red and will not allow me to select it or change the sample rate down to 44.1... even though this worked normally less than 12 hours ago. The ox is connected through the SPDIF port but console will not recognize it. Even then in my experience this hasn't improved the digital fizz. It's incredible how many people seem to have this problem yet this is no fault to UA at all? If you search "ox box fizz" or "ox box crackle" there are countless threads about this same issue. I'm sorry but my deluxe reverb mic'd up on 3 volume with a 57 is not as distorted as it is in ox, even when I match levels and mic positioning and make sure there is absolutely no clipping. I opened up another ticket and offered to pay to ship my ox for an inspection about this but I fear I already know what UA's response will be.
In addition, the fact that some people said that a new unit fixed their issues with fizz raises my eyebrows. But I will not lose money on a new unit only risk this happening again.
I'm really tired of being gaslit into thinking this is somehow my fault or my gears fault. UA treats everyone as if they've "never really heard their tube amp before", seriously? what a condescending answer. I've mic'd up my amps and played them loud at home, on stage, and in the studio. I'm seriously considering letting go of the ox to try something else, maybe a Fryette. Has anyone felt like me and was able to find a solution?
EDIT: I was able to select SPDIF out (still fizzy) but as soon as I open logic to record something, it goes red again. I went through the setup guide again and everything is normal... looks like yet another Saturday spent on UAD forums instead of playing or recording.
It's so difficult to explain all the little things and go back and forth on email about every detail of a setup... only to have to spend money replacing parts of the equation... to no avail. I've tried 3 different amps and I've replaced everything (speaker cables, SPDIF, Instrument cables, guitars) in the setup many times. I know people get great recordings through ox but I cannot no matter what I try. I've spent hours and hours and hours reading threads and watching videos. I'm so desperate for some real help and feel totally kicked to the side and lost with this issue. I've spent hours on these forums.... I just want to play guitar, not run into a problem every time I open console.
This morning I fired my apollo and ox up, and the SPDIF internal clock is blinking red and will not allow me to select it or change the sample rate down to 44.1... even though this worked normally less than 12 hours ago. The ox is connected through the SPDIF port but console will not recognize it. Even then in my experience this hasn't improved the digital fizz. It's incredible how many people seem to have this problem yet this is no fault to UA at all? If you search "ox box fizz" or "ox box crackle" there are countless threads about this same issue. I'm sorry but my deluxe reverb mic'd up on 3 volume with a 57 is not as distorted as it is in ox, even when I match levels and mic positioning and make sure there is absolutely no clipping. I opened up another ticket and offered to pay to ship my ox for an inspection about this but I fear I already know what UA's response will be.
In addition, the fact that some people said that a new unit fixed their issues with fizz raises my eyebrows. But I will not lose money on a new unit only risk this happening again.
I'm really tired of being gaslit into thinking this is somehow my fault or my gears fault. UA treats everyone as if they've "never really heard their tube amp before", seriously? what a condescending answer. I've mic'd up my amps and played them loud at home, on stage, and in the studio. I'm seriously considering letting go of the ox to try something else, maybe a Fryette. Has anyone felt like me and was able to find a solution?
EDIT: I was able to select SPDIF out (still fizzy) but as soon as I open logic to record something, it goes red again. I went through the setup guide again and everything is normal... looks like yet another Saturday spent on UAD forums instead of playing or recording.
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