Does support even exist with UA?

[scenaria]

Opened a ticket last Wednesday, still no response. Configured a clients machine with a new card and can't ship it out until I resolve an account issue.

Going on a full week with no response, tried calling and just gets disconnected.

Very disappointing.

Steve

 

[UniversalAudio]

Opened a ticket last Wednesday, still no response. Configured a clients machine with a new card and can't ship it out until I resolve an account issue.

Going on a full week with no response, tried calling and just gets disconnected.

Very disappointing.

Steve

As mentioned in our PMs, look for a reply by the end of today.