Free HELIOS crashes UA Website! Film at 11!

Neotrope

Hall of Fame Member
LOL... item removed from cart by system, retry 'error', put back in cart, 502 gateway error.
Will try again when the clamor and excitment die down
 

Cory Cooper

Active Member
Hi,

Yes, happened to me as well...first Something went wrong. Please try again later. Now, 504 Gateway Time-out.

Guess it's too much UAD love all at once! ;)

Patience is a virtue,

C
 

Neotrope

Hall of Fame Member
Working now for me (2:20pm PST 2/27). Woo!
 

Cory Cooper

Active Member
Hi,

I tried again and both went through. Initially they showed as Start Demo in UA Connect, but waited about 10 mins, then they showed as Activate License.

Activated, downloaded/installed, and showing properly in iLok License Manager. All good here.

Just a heads up for those still having issues...it will sort itself out with a little time. (y)

Thanks as always UA!

C
 

aceweapon

Active Member
I’m unsure why people who already own these plugins in DSP form, are so eager to install the native version. You already have access to the plugin, so why the rush? 🤷‍♂️
 

Neotrope

Hall of Fame Member
I’m unsure why people who already own these plugins in DSP form, are so eager to install the native version. You already have access to the plugin, so why the rush? 🤷‍♂️
you do not need to install...but free crossgrade license must be claimed to get it...also allows folks with notebook to leave studio without carting apollo with them... i have massive dsp here, but at some point native will be useful
 

Jiver

Active Member
I’m unsure why people who already own these plugins in DSP form, are so eager to install the native version. You already have access to the plugin, so why the rush? 🤷‍♂️
It's useful in the mixing phase in situations where you have no more free dsp left.
 

klasaine

Hall of Fame Member
I pretty much always wait a day when the highly anticipated stuff drops.
Did it early this afternoon with zero issues in about two minutes total.
 
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