JRRshop

[Qasar]

I´ve tried contacting them by way of email but never get any response. Are they not looking for international customers perhaps?

Robert

 

[Sonic_X]

I live in Germany and got UAD-1e from them like a month ago.....surprice was, that i had to pay to the Postman extra 90 Euro by delevery (this info was NOT provided at them website when i odered the card) :roll:

 

[TheEastGateMS]

I´ve tried contacting them by way of email but never get any response. Are they not looking for international customers perhaps?

Please email me the addy you are sending to and I will check to see if there is a problem with the server or email system.

... i had to pay to the Postman extra 90 Euro by delevery (this info was NOT provided at them website when i odered the card)

Were you at least notified by email when the order was being processed? Was it possibly an error or correction by your postal system regarding VAT? Please PM me the details so that we can look into making future visits more seamless. Thank you.


Please send emails to ad-min-@-jrr-shop-.-com (no dashes).

 

[flynn]

I live in Germany and got UAD-1e from them like a month ago.....surprice was, that i had to pay to the Postman extra 90 Euro by delevery (this info was NOT provided at them website when i odered the card) :roll:

That has nothing to do with JRRShop. I assume it was custom fees and VAT, and that is something you always have to look up yourself.
Different countries have different rules/rates etc, and you cant expect the seller to keep track of all countries import/export rules.

But I feel your pain.

(Sweden has 4.5% custom + a handle fee of €6 + 25% VAT :? :evil: for all values over €55)

EF

 

[macmusic78]

Yes tats tax and customs - nothing to do with JRR.

If it wasn't for that we'd order everyting from the US

 

[Eric Dahlberg]

I´ve tried contacting them by way of email but never get any response. Are they not looking for international customers perhaps?

Have you still not received a response? We don't answer e-mails over the weekend (well, *I* do but the normal site contact e-mail doesn't).

 

[Qasar]

Hi,

I did a forward to the admin mail adress and no, I did not recieve any error message back. Surely there´s a reasonable explanation though,

Thanks
Robert

 

[Eric Dahlberg]

Hi Robert,

What did you need help with? Unless it's a love note for one of the beautiful JRR girls, I imagine it's not too private to share.

 

[Qasar]

Hi Eric,

I asked for a number of software plugins, for the price sum total, if they´re all download versions, etc

Robert

PS. You can send me the girls regardless, thank you
:twisted:

 

[Eric Dahlberg]

We're off for the holiday weekend but I'll try to take care of this on Tuesday. Dave got your e-mail, too, so it should be easy.

Did you see the new downloadable software category on the site? It's not complete yet but it should give you an idea to some things avialable:

http://www.jrrshop.com/index.php?cPath=77_312

 

[Schaap]

I live in Germany and got UAD-1e from them like a month ago.....surprice was, that i had to pay to the Postman extra 90 Euro by delevery (this info was NOT provided at them website when i odered the card) :roll:

That is not JRR fault. Anything you import outside the EU, you have to pay extra VAT+ custom duty. When you're lucky, the thing slips thru the customs, but when it ships with e.g. Fedex you always have to pay .
The good thing for us the Euro/Dollar ratio.

Henk

 

[Qasar]

Echo...echo....

I looked at the page and it seems none of the powercore plugins are available in download format. Most offer a discount for bundled sonnox plugs as written on sonnox homepage, is that automatically calculated at purchase? I´m looking at 3 sonnox plugs right now-

Rob

 

[Eric Dahlberg]

Rob, did you receive my e-mail? I sent it over the weekend and Peter e-mailed you last week when you first tried to contact us. I have a feeling your service provider may be blocking our IP address.

All the Powercore and Sonnox plug-ins you inquired about are downloadable.