coolbass1000
Member
So do I get my money back????????
Just bought Helios and VariMu 2 days ago, now UAD gives me codes to get them for free.
- Thread starter coolbass1000
- Start date
UniversalAudio
Official UA Representative
Those are just auto triggered emails for owners. You can ignore.
coolbass1000
Member
You guys really have to clean up your shop and codes software. I only ever bought native.
coolbass1000
Member
And now they are selling them for half of what I paid a few days ago when they came out.
UAD or the best way to upset loyal customers. I will never be fooled again like this. You mock your customers!
UAD or the best way to upset loyal customers. I will never be fooled again like this. You mock your customers!
RogueM
Venerated Member
if you did buy Native then you must have paid $49, before that Native did not exist, and that price was effective a few hours before anyone could get hold of them. If that is not the case then contact support.
coolbass1000
Member
I paid 49€ each. With the new sale , three days later, you get them for half of that. Just insane sales practices.
sapient
Active Member
If your talking the $50 off coupon code, you have to spend $99+ to get the deal. Problem is there is no other plugin/bundle near the seemingly low $99 amount. This means that if you essentially pay full price for a plug you will get the VariMu for free. Lol.
The $99 is pretty unscrupulous to me ..especially since it's set so that you can ALMOST make it to that limit by combining Helios and VariMu. Too bad it falls $1 short. Lol.
...Dirty ...dirty pool game, I say. A coupon is supposed to work for you, not trick you into getting ripped. I've never seen such a setup before, anywhere.
The $99 is pretty unscrupulous to me ..especially since it's set so that you can ALMOST make it to that limit by combining Helios and VariMu. Too bad it falls $1 short. Lol.
...Dirty ...dirty pool game, I say. A coupon is supposed to work for you, not trick you into getting ripped. I've never seen such a setup before, anywhere.
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benj_sp
Venerated Member
By all accounts, only for purchases in US $.
In the UK, $1 = £1 in the UA store generally, so the $49 plugins are £49 (ie, more expensive to us UK people, and they include UK VAT), and you can put two of these into your cart (£98), *and* the $50/£50 voucher works for basically a buy-one-get-one-free thing. And you'll probably get a £25 voucher back too. Basically, the $99 voucher minimum spend *should* also be a £99 minimum spend in my currency, but it seems a store glitch that it's still treated as in dollars, so you can still apply the voucher to a £98 spend.
It also works for euro pricing, confirmed by someone else.
RogueM
Venerated Member
well… what do you know. It works in euros, as they are €54 each… so OP is correct that they are actually close to half price compared to 3 days ago, if purchased as a pair…
never a dull moment in UA land, their marketing dept deserve respect for their ability to create a daily/weekly drama, it takes some skills!
sapient
Active Member
Yea, it didn't work for me so I got scammed. I had them both in the cart (like your example) and it would not accept the coupon at $98. Quite a loaded trick if you ask me. I never had an issue before with UA with all their sale/discount/bundle stuff until I got taken on this one.By all accounts, only for purchases in US $.
In the UK, $1 = £1 in the UA store generally, so the $49 plugins are £49 (ie, more expensive to us UK people, and they include UK VAT), and you can put two of these into your cart (£98), *and* the $50/£50 voucher works for basically a buy-one-get-one-free thing. And you'll probably get a £25 voucher back too. Basically, the $99 voucher minimum spend *should* also be a £99 minimum spend in my currency, but it seems a store glitch that it's still treated as in dollars, so you can still apply the voucher to a £98 spend.
It also works for euro pricing, confirmed by someone else.
It probably considered your euro was worth more than the dollar so it worked for you.
coolbass1000
Member
The real problem is with people who bought these this week before Friday and paid double. I am really tired of these stupid marketing games that cost me, as a loyal and regular native customer, a lot of money. I think of last year with Diamond-Signature fiasco and now this. Really tired of the marketing strategies and games of this company.
UniversalAudio
Official UA Representative
This is the nature of commerce and marketing both online and in retail. Stuff has a price, then goes on sale, then goes back to the previous price. Happens in all industries.
See here for examples from all plugin companies.
VST Plugins, Synth Presets, Effects, Virtual Instruments, Music Plugins from Pluginboutique
VST Plugins, Synth Presets, Effects, Virtual Instruments, Music Plugins from Pluginboutique
coolbass1000
Member
Normally stuff does not go on sale 3 days after being put on the market.This is the nature of commerce and marketing both online and in retail. Stuff has a price, then goes on sale, then goes back to the previous price. Happens in all industries.
See here for examples from all plugin companies.
VST Plugins, Synth Presets, Effects, Virtual Instruments, Music Plugins from Pluginboutique
VST Plugins, Synth Presets, Effects, Virtual Instruments, Music Plugins from Pluginboutiquewww.pluginboutique.com
Or the sale begins at the same time the product is put on he market.
Normally there is more respect for early buyers/loyal customers.
RogueM
Venerated Member
to be fair they said it was an ‘introductory’ price… I mean, usually that means cheaper than the price the rest of the year, but UA aim to be a trailblazer in marketing too.
Axel_L
Active Member
Of course. And there is even a name for it: introductory price.
coolbass1000
Member
Yes, there is a name for it: alienating your customers.