Hey all. Trying to install LUNA to give it a whirl. The instructions say to download and open UA Connect and then "go to the LUNA page." But when I open UA Connect, there is no Luna page. There is UAD Plug-ins, Apollo and UAD-2, Volt Interfaces, Microphones, and UAFX Pedals. But no LUNA. So... ???
Luna page not in UA Connect?
- Thread starter Grudunza
- Start date
Neotrope
Venerated Member
share screen shot of your ua connect menu screen?
Rainflower
Venerated Member
Is that a tablet computer?
No. Laptop. Here are the specs…
| ADK Ozma R7 15.6" Laptop |
| Sku | ADK-OZMA-R7-ADK-ADK-1800-00001-ADK-AMD-1800-00002-CRUN5180077-ADK-NVD-1800-00005-SMSN5170051-SABN5170007-MSON0900015-ADK-INT-1800-00006-ADK-PAR-283-00100-ADK-ADK-1800-00007-ADK-ADK-287-00161 |
| Standard 1 Year ADK Laptop Parts and Labor Warranty with LIFETIME Tech Support | |
| Microsoft Windows 11 Pro 64-Bit | |
| AMD R7 8845HS | |
| Intel Dual Band Wireless-Wi-Fi 6E AX210 + BT Combo Card | |
| Standard Build & Testing - ADK Ozma R7 | |
| 15.6" FHD (1920x1080) 144Hz WVA, 72% NTSC, Matte | |
| 64GB DDR5 4800 SODIMM (2x32GB) | |
| Paragon Backup & Recovery with ADK Recovery Flash Drive | |
| NVIDIA RTX 4070 w/8GB GDDR6 | |
| Rocket 4 Plus NVMe SSD 4TB | |
| Samsung 990 PRO NVMe M.2 2TB SSD |
Rainflower
Venerated Member
are UA devices supported on AMD machines?
I think so. And it’s just software, not a device.
Rainflower
Venerated Member
there’s a link on that page that has specific information about LUNA requirements.
rickwaters
Established Member
Did you 'add' your Volt and 'register it?
I'm figuring if it says 'add Volt' it may think you have not done that yet.
Just a guess.
I'm figuring if it says 'add Volt' it may think you have not done that yet.
Just a guess.
rickwaters
Established Member
Ok...I misunderstood. Yes, Luna is free. Let me look at something.
rickwaters
Established Member
I'm not on Windows, but I did some Googling and found this:
From a post...Matt Hepworth...
Quit UA Connect
Launch UA Connect using Run as Administrator
You should then see it update and show LUNA for Windows.
More info and options here - https://uadforum.com/community/index.php?threads/bugs-known-issues-and-workarounds.71532/
From a post...Matt Hepworth...
Quit UA Connect
Launch UA Connect using Run as Administrator
You should then see it update and show LUNA for Windows.
More info and options here - https://uadforum.com/community/index.php?threads/bugs-known-issues-and-workarounds.71532/
Rainflower
Venerated Member
part of the instruction in the links above ‘run as administrator’….
Neotrope
Venerated Member
On Windows, super good idea to install stuff like this (or from N.I., Arturia, UVI, etc.) as admin, then run as admin to ensure the app can "write" the folders and/or sub-installers and whatnot on your hard drive with all the modern security.
(I was offline for Thanksgiving.)
(I was offline for Thanksgiving.)
Rainflower
Venerated Member
Neotrope
Venerated Member
did you uninstall, then install as admin?