Need help for Registration new device

[staff_bull]

hello admin,

I need help for registration new Apollo solo heritage edition

795379 Ticket

 

[UniversalAudio]

hello admin,

I need help for registration new Apollo solo heritage edition

795379 Ticket

Support aims for 48-72 hr response times, and they do not work weekends so look for a reply within that time frame. They're also quite backed up, so it'll likely be longer. Thanks for your patience.

 

[staff_bull]

I wait more than 7 days …

 

[UniversalAudio]

I wait more than 7 days …

That ticket is from Saturday.

They reply soon.

 

[staff_bull]

…still nothing

 

[staff_bull]

…still nothing

…still nothing

 

[UniversalAudio]

I directed it to the right agent, look for a reply soon and thanks for your patience.

With the holidays, you're at the 72hr mark now.

 

[staff_bull]

Problem fixed by UAD Support
Thank you

 

[UniversalAudio]

Problem fixed by UAD Support
Thank you

You're welcome.