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new pc problem

A

andygitar

New Member
Hi,
I've just had a new pc built, dual core opterons and it goes great but we're having a helluva problem getting the uad card to work. it used to go great on the old pc..
do i have to re-register it on the new machine or anything crazy like the that?
I've tried all the usual things of swapping the pci slot, giving it it's own irq no. using the on board graphics card etc
any ideas?
i've emailed tech support, but i think they're getting tired of me pestering them...
:cry:
cheers
andy


http://www.andygunn.com
 
S

Steve Oxford

Member
I do believe you'll have to re register as the card has already been set up for your original system.. At uaudio.com My Systems, you have that card registered to that original 'group'.. Since that card no longer resides in that group, you'll need to have it transfered.. Having not done that I don't know if you, the user, can do that or if UA has to do the transfer for you.. Remember today's a Holiday too so there is likely no one in the office..
 
A

Akis

Sadly, left this world before his time.
Moderator
The registration has nothing to do with the machine the card's in. You don't have to re-register.
 
S

Steve Oxford

Member
Ok.. But don't you have to authorize the plugins in the new machine? Maybe I am confusing Register with Authorize?
 
A

Akis

Sadly, left this world before his time.
Moderator
Yup, you have to authorise the optional plugs, but you only have to use the same authorisation file, regardless of the machine; it's tied to the card(s). :wink:
 
A

andygitar

New Member
well thats the thing,
I copied over the authorisation reg keys or whatever you call them, ran them and the plugins load ok, it's just the whole card sounds terrible, garbled slowed crackly sound...
its a magical mystery tour..
that would explain why I havent had any replies today... :roll:
 
S

Steve Oxford

Member
Gotcha.. Cool!! 8) I was confused.. No big surprise there.. :lol:
 
Ten

Ten

Member
Andy, you should list the spec of your machine, mainly which motherboard and which slots you're using the UAD in, as they have problems running directly on the majority of Opteron boards which are very similar to the symptoms you have mentioned.

ten
 
A

andygitar

New Member
ah sorry,
ok so.... its a

2 x dual core 265 opteron
2G ECC registered Kingston ram
Tyan 2877
RME hdsp 9652 in slot 1 (daughter card over slot 0)
UAD card in slot 2 (IRQ17 it's own)
Gigabyte GeForce 6600 AGP

any ideas?.....
 
Ten

Ten

Member
Thanks for the info.

As I mentioned there seems to be a problem running uads directly on some dualie optie boards. My mb (SM H8DCE) which is very similar to yours gives the exact same results when the cards are installed directly onto the board, however they run perfectly in a magma chassis connected to this mb. Also they run fine with the 2nd cpu removed....how bloody wierd is that? If you get time can you try it with just the first cpu installed and see if that works just for info purposes.

As I use a magma it never bothered me really, but I know a guy with a very similar setup to mine who was running a card direct on the board tried everything to get it working and UA didnt seem to interested either. It might be worth emailing them and seeing if they have any additional info now, although I fear its probably unfixable through software like the dreaded amd 8131 problem....roll on a UAD2 for god sake.

ten
 
jcat

jcat

Active Member
Isn't there some kind of hotfix for Xp that can filter which cpu's interact with the device driver or something (might have got this wrong). Can't remember which thread it was though...

The basic idea is it stops all but one cpu from performing any duties to do with a particular bit of hardware.

Sorry I've got no more info...




Cheers,

jcat
 
A

andygitar

New Member
:idea:
ah yes,
well i found out after readaing the web site DOH! that if installing on a new machine, you have to re-authorise the card etc..
so we'll try all this.. and the one cpu thing..
I'll send this to my computer pal.. he'll know what to do!! :wink:
and i take it back about the support, it was a holiday and they even phoned me from America!!! wherever that is... :D
 
B

beatpete

Member
andygitar:
I'm thinking of this exact motherboard for my new dual dual core opteron setup. Please keep us informed of your progress.
 
A

andygitar

New Member
well the machine in general, seems to go like a dream, but the uad is proving troublesome...
investigating disabling one cpu for dsp card etc..?
dunno, i thought these things would just work..
 
S

Staccato

Member
jcat said:
Isn't there some kind of hotfix for Xp that can filter which cpu's interact with the device driver or something (might have got this wrong). Can't remember which thread it was though...

The basic idea is it stops all but one cpu from performing any duties to do with a particular bit of hardware.

Sorry I've got no more info...




Cheers,

jcat
Click to expand...
The garbling sounds like a symptom I've read a thread about. The M$ interrupt affinity tool could help. Also, M$ has a dual-core hotfix available that stabilizes the CPU usage.
 
jcat

jcat

Active Member
Staccato said:
jcat said:
Isn't there some kind of hotfix for Xp that can filter which cpu's interact with the device driver or something (might have got this wrong). Can't remember which thread it was though...

The basic idea is it stops all but one cpu from performing any duties to do with a particular bit of hardware.

Sorry I've got no more info...




Cheers,

jcat
Click to expand...
The garbling sounds like a symptom I've read a thread about. The M$ interrupt affinity tool could help. Also, M$ has a dual-core hotfix available that stabilizes the CPU usage.
Click to expand...
That's what it was, the Affinity Tool! Nice! 8)




Cheers,

jcat
 
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