No Sound from Google Chrome - Not working with x8p

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bkruse

New Member
Hi

I can't seem to get sound from Chrome and it's looking like it can't communicate with the x8p. I've ticked off a lot of trouble shooting options: restart app, restart computer, restart interface hardware, reset interface hardware, update apollo software, re install chrome app after deleting it and it's associated library files, checked audio / midi set up (all seems good), checked sound settings as instructed on the chrome help site (no sites are muted), app/tabs aren't muted..

I'm pretty sure it's the interface because when I set the outputs to play out of my mac studio chrome plays fine. Also - sound out of pro tools is coming out great, as is everything else on the computer for that matter (finder, music etc.). Any ideas on why the interface and the app might not be communicating?

Best,

Specs: mac studio (ventura 13.5)
M2 ultra
 
D

DaveNJ

Established Member
Check to make sure you haven't muted any tabs in chrome - that bit me once where audio from a videoconferencing app wouldn't play... Screenshot 2024-04-18 at 7.19.59 PM.png
 
wglotz

wglotz

Established Member
There is another thread on this subject...

Apollo No Longer Works With Google Chrome

I'm experiencing a really strange issue that I'm pretty sure is related to UA. I have a UA Apollo as my main interface and I've had no issues playing back sound from various apps and web browsers for years; but all of a sudden yesterday, after I woke my computer from sleep, I can no longer get...
uadforum.com
 
U

UADNEEDSPHONESUPPORT

New Member
I've been sitting here for 3 fucking hours trying to get YouTube or anything audio from Chrome to play at all through my x8p. Safari works. Just not Chrome. I'm just completely dumbfounded.
 
A

arcmtx

New Member
UADNEEDSPHONESUPPORT said:
I've been sitting here for 3 fucking hours trying to get YouTube or anything audio from Chrome to play at all through my x8p. Safari works. Just not Chrome. I'm just completely dumbfounded.
Click to expand...
Roll back to the previous version of Chrome. That's what I did. Google is aware of the issue. Rolling back resolved the issue.
 
V

Verbaud

New Member
Same here on my Imac. Everything works but Chrome. OS Ventura 13.6.6

Any news from Universal Audio? Any news?
 
shimel

shimel

Venerated Member
Safari is working fine ;)
 
V

Vazza88

New Member
bkruse said:
Hi

I can't seem to get sound from Chrome and it's looking like it can't communicate with the x8p. I've ticked off a lot of trouble shooting options: restart app, restart computer, restart interface hardware, reset interface hardware, update apollo software, re install chrome app after deleting it and it's associated library files, checked audio / midi set up (all seems good), checked sound settings as instructed on the chrome help site (no sites are muted), app/tabs aren't muted..

I'm pretty sure it's the interface because when I set the outputs to play out of my mac studio chrome plays fine. Also - sound out of pro tools is coming out great, as is everything else on the computer for that matter (finder, music etc.). Any ideas on why the interface and the app might not be communicating?

Best,

Specs: mac studio (ventura 13.5)
M2 ultra
Click to expand...

Im in the same boat.. everything was fine earlier today.. went out to pick up some midi cables and on my return NO friggin sound out of chrome ONLY.. everything else is fine (logic, finder etc and Safari too). Audio from google is playing fine through built in speaker and Samsung tv used as monitor. Been trying to figure this out for hours now.. FUMING!!!

PLEASE UPDATE IF ANYONE FINDS A FIX..

MBP - mid 2015 - Big Sur 11.7 | Apollo 8 quad thunderbolt 2
 
T

timurbanya

Member
Vazza88 said:
Im in the same boat.. everything was fine earlier today.. went out to pick up some midi cables and on my return NO friggin sound out of chrome ONLY.. everything else is fine (logic, finder etc and Safari too). Audio from google is playing fine through built in speaker and Samsung tv used as monitor. Been trying to figure this out for hours now.. FUMING!!!

PLEASE UPDATE IF ANYONE FINDS A FIX..

MBP - mid 2015 - Big Sur 11.7 | Apollo 8 quad thunderbolt 2
Click to expand...
Had the same problem. No audio out from Chrome & Brave, it worked normally on Safari.

Go to UA Concole settings - IO Matrix - and switch the number of Outputs back to the one you had before (-2). Seems like this bug came with UA Console update.
 
D

DHeusta

New Member
timurbanya said:
Had the same problem. No audio out from Chrome & Brave, it worked normally on Safari.

Go to UA Concole settings - IO Matrix - and switch the number of Outputs back to the one you had before (-2). Seems like this bug came with UA Console update.
Click to expand...
THIS WORKED!!!!

Mine was showing 32 inputs and 34 outputs for some reason, but once I switched the outputs to match the inputs at 32, sound started coming through chrome again! thanks a ton for the help
 
T

timurbanya

Member
DHeusta said:
THIS WORKED!!!!

Mine was showing 32 inputs and 34 outputs for some reason, but once I switched the outputs to match the inputs at 32, sound started coming through chrome again! thanks a ton for the help
Click to expand...
Yes, same here. Don't forget to save/overwrite that I/O preset, otherwise you'll have 34 outputs again. :)
 
leinadsey

leinadsey

New Member
Just confirming this solved this issue for me too -- new Console says 32 inputs/34 outputs. Just change the Output to 32, then go to the I/O preset and save as "my default" or something like that
 
R

roxxymoxxie

New Member
leinadsey said:
Just confirming this solved this issue for me too -- new Console says 32 inputs/34 outputs. Just change the Output to 32, then go to the I/O preset and save as "my default" or something like that
Click to expand...
Changing the number of outputs in Console to less than 32 worked for me, but not for others I think this is a Chrome issue, not a UAD issue.
 
J

jikay

New Member
timurbanya said:
Had the same problem. No audio out from Chrome & Brave, it worked normally on Safari.

Go to UA Concole settings - IO Matrix - and switch the number of Outputs back to the one you had before (-2). Seems like this bug came with UA Console update.
Click to expand...
Legend! Fixed it for me too. Why is this happening @UniversalAudio ?
 
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