No sound from the Spotify app through Apollo

Hi,
I understand this might be better suited in a Spotify forum but I'll post this here just in case it rings someone.
All of a sudden (I think after putting the laptop to sleep) the Spotify app won't emit any sound through the Apollo, only through the Macbook speakers.
System sound is fine and I can even play Spotify tracks from their web engine. I have reinstalled Spotify of course and also the UAD Software since I also did get a "Unable to launch UA Mixer Engine" error message (not sure if it's related) but with no luck.
Any idea of what could be happening? I haven't done any changes whatsoever and this is a first time I see something like this. The Macbook is a 2-weeks brand new M2 Max with a clean install of everything.
Thanks,
Olivier
 
Last edited:

UniversalAudio

Official UA Representative
Hi,
I understand this might be better suited in a Spotify forum but I'll post this here just in case it rings someone.
All of a sudden (I think after putting the laptop to sleep) the Spotify app won't emit any sound through the Apollo, only through the Macbook speakers.
System sound is fine and I can even play Spotify tracks from their web engine. I have reinstalled Spotify of course and also the UAD Software since I also did get a "Unable to launch UA Mixer Engine" error message (not sure if it's related) but with no luck.
Any idea of what could be happening? I have done any changes whatsoever and this is a first time I see something like this. The Macbook is a 2-weeks brand new M2 Max with a clean install of everything.
Thanks,
Olivier
Rebooting didn't fix it?
 

bkolenko

New Member
I have the same issue with a new M2 Max Mac Studio. I put in a support ticket - hopefully it’s just something I missed.

Bob
 

bkolenko

New Member
Yes, but I should have been clearer that I am not getting sound with any application, or even just the hardware for that matter. Sorry if there was some confusion.

Bob
 
UAD Bundle Month
Top