OS X 10.3.8 and Sleep with PCI Cards

[UAJames]

Hey everyone,
If any of you routinely put your Mac to sleep and have PCI cards, there is something in the OS 10.3.8 update that is causing freezing on wake-up when you have certain PCI cards installed. You can still use the UAD-1 Driver Utility to unload the UAD-1 drivers and have the mac sleep/wake up ok, however, if you have any USB2/FW or SATA/ATA/SCSI cards, they may be affected. The only reports I have seen so far have been with USB2/FW PCI cards. There is more info on the macfixit.com forums as well.

 

[monobeat]

thanks for the heads up.
i must say that i have always found there to be issues with the mac going to sleep. even outside of the audio domain. best to set up your prefs so that only the monitor can take a nap.

cheers, warner
http://www.monobeat.com

 

[david pick]

Hi

I had an issue today which has never occurred before - may be related to this, I don't know.

i was working on a very complex 5.1 mix in Nuendo 3, about 100 audio tracks, loads of plugs and VSTi's, and the UAD running at about 60%/48% CPU/memory. The Nuendo meter was at about 60%.

I left the Mac and when I came back the display was asleep (the computer is set too sleep Never) and i got a message like \"The UAD card is not responding\". Clicking OK to close the message caused about 10 secs of BBOD, and then the same message returned. I closed it about 10 times (more I think than the number of UAD plugs open) and could not get rid of it, so I force quitted Nuendo.

Re-booting any Nuendo project and loading a UAD plug caused the same message. The UAD meter was showing memory usage, but no CPU load. I restarted the MAc and got the card back.

The same problem has now happened with this project three times since then. I've been working later on a simpler project with no such problem, so far.

i've re-installed the UAD software, and it's happened again since then. Apart from checking that the card is seated properly, is there anything else I should try?

Mac G5 2.5
OSX.3.8
Nuendo 3
UAD 3.8
RME HDSP/Digiface
Waves 5

 

[Niklas Eriksson]

Hi David.

I'm also on Nuendo and when getting the dreaded Exception in module-crash it always help to repair permissions. It makes the machine stable for quite a while. Might be a help for your problem to.

Niklas

 

[ptram]

Hi James,

Thank you for advicing, but I had to discover it myself today. However, the only PCI card that's installed in my Dual G5 1.8 is the UAD-1, and I've the following behaviour:

- If the UAD driver is not unloaded, the fans continue to run even when the Mac is in Sleep mode.

- If I unload the driver using the UAD-1 Driver utility, the Mac goes to sleep as it should (all fans turned off), but it freezes as soon as it comes out of sleep mode.

Is there any way of fixing the utility? This fact is driving me crazy.

Best regards,
Paolo

 

[ptram]

Hi James,

Any news about a solution for the deep sleep problem? To resume:

- if I don't unload the driver, the G5 doesn't go to deep sleep.

- if I unload the driver, and put the G5 to sleep, it goes to deep sleep, but it freezes when awakening.

- even if I remove the driver before restarting, awakening from deep sleeep freezes the Mac.

- if I remove the card from the G5, everything works fine.

Currently, the UAD-1 is out of my Mac. I hope a solution will come in a few days.

Regards,
Paolo

 

[guitarz]

Unloading the driver on 10.3.7 works fine for me. Does your mac freeze at all now that the card is removed?

Perhaps you could try 10.3.9? Just an idea...

 

[ptram]

Hi Guitarz,

Unloading the driver on 10.3.7 works fine for me. Does your mac freeze at all now that the card is removed?

No, as soon as I physically removed the UAD-1, everything started working fine again. The freeze did happen with the driver unloaden or removed, so there should be something still happening with the card fitted, but no driver installed.

I didn't try with OS 10.3.7 - just 10.3.8.

Perhaps you could try 10.3.9? Just an idea...

Now that I have 10.3.9 installed, I could try again. But I was waiting for a fix from UA, before trying anything.

Best regards,
Paolo

 

[ptram]

BTW, Guitarz,

Unloading the driver on 10.3.7 works fine for me.

May I ask you what Mac model are you using? (Mine is a G5 1.8/DP).
Is your Mac waking fine from deep sleep, after having unloaded the driver? (With mine, mouse and keyboard simply freeze on the display).

Bye,
Paolo

 

[guitarz]

Hi ptram,

I'm on a dual 2.0 G5 rev. B. I have the UAD-1 installed in the slot closest to the graphics card.

Mine wakes fine from deep sleep. (driver unloaded)

Sorry you're having trouble. Hope you get a fix soon.

JP

 

[ptram]

Hi JP,

I'm on a dual 2.0 G5 rev. B. I have the UAD-1 installed in the slot closest to the graphics card.
Mine wakes fine from deep sleep. (driver unloaded)

I wonder if my problems are due to the OS version (10.3.8), to the slot it was inserted into (the second after the graphic card), or something else.

Greetings,
Paolo

 

[The Beatsmith]

same here

i have 1x UAD-1 in an AGP g4 mac, 1.4ghz (and also an adaptec USB2 card in there)

the UAD stops my mac from sleeping, which is really annoying (fans still spin, but screen goes off)

when it comes back on, everything is really 'glitchy', basically everything just wants to crash

restarting is a nightmare after waking from sleep

i guess i will have to live without it

but i've been using an adaptec 6 port USB2 pci card in there for a couple of years before i got the UAD-1, and i could sleep fine...

would be great if this was fixable?

 

[ptram]

So,

One of my friends just installed a UAD-1 in his newly bought Dual G5 2.0 (PCI model, OS 10.3.9). Unloaded the driver, the G5 has gone to deep sleep. When waking it back, the monitor refused to turn on, but the fans started to spin faster and faster.

I hope driver version 3.9 will cure the above... :-(

Paolo

 

[guitarz]

So,

One of my friends just installed a UAD-1 in his newly bought Dual G5 2.0 (PCI model, OS 10.3.9). Unloaded the driver, the G5 has gone to deep sleep. When waking it back, the monitor refused to turn on, but the fans started to spin faster and faster.

I hope driver version 3.9 will cure the above... :-(

Paolo

Have him take out the UAD card to be sure, but the above symptoms are usually the result of a bad G5 processor (I've been through this hell!)

 

[ptram]

Have him take out the UAD card to be sure, but the above symptoms are usually the result of a bad G5 processor (I've been through this hell!)

Done. Everything works fine. :-(((

Best regards,
Paolo

 

[guitarz]

Have him take out the UAD card to be sure, but the above symptoms are usually the result of a bad G5 processor (I've been through this hell!)

Done. Everything works fine. :-(((

Best regards,
Paolo

My only other suggestion (return policy deadlines aside), would be to give it a good week or so. My bad G5 gave these exact symptoms, but was pretty intermitant at first. (only crashing on wake every other day or so at first, but progressively got worse) If it doesn't happen again for a while, then it probably is UAD-related. A UAD driver update would be a MUCH easier fix. Hopefully that is all your friend will need!

 

[The Beatsmith]

is there any chance that 3.9 will allow the mac to sleep without having to unload the driver etc?

thanks

 

[UAJames]

Unfortunately there isn't anything *we* can do at this point, when you put the Mac to sleep, the UAD-1 driver should be unloaded, at that point we have no control over the card; a driver update won't be able to change anything since the card isn't interfacing with the driver when you put the Mac to sleep. Per my tests with the new Dual 2.0, it exhibits a similar behavior unfortunately. We've reported the problem to Apple.

Although not ideal, my best advice is to not put (or let) the Mac go into \"Deep Sleep\". You can still have the display sleep or the disks spin down, just don't put it in \"Deep Sleep\" (ie, set the \"put the computer to sleep...\" slider to NEVER under System Prefs>Engery Saver).

 

[ptram]

Hello,

Has anybody tried the deep sleep with the new 3.9 drivers, and Tiger? Have things improved, or is everything as it was before (Mac freezing when sleeping, or coming out of deep sleep)?

Greetings,
Paolo

 

[UAJames]

Hi Paolo,
Unfortunately this will be the same with v3.9 as the deep sleep problem with this particular machine is not related to the driver, which has to be unloaded before you put the machine to sleep. When the driver is unloaded, it is not having *any* interaction with the system. We have submitted a report to Apple about the problem and are waiting to hear back.