PCIe and M2 and Sonoma

[JIMI J]

Hey, getting really frustrated…NO PRESETS IN ANY OF MY UAD plug ins…...New Mac Studio/Sonoma 14.4.1/ Sonntech housing 2 PCie cards OCTO and QUAD…migrated from 2010 Mac Pro…...followed UA instruction…..fully deleted and uninstalled software TWICE…….enabled kernels….shutdown….rebooted ….never got the “ALLOW UA “ notice in Security and Privacy……plug in meter shows all are authorized…CARDS ARE RECOGNIZED……all PI’s in my DAW…DP11.3.1…….they appear to work…OTHER MANUFACTURES…FAB FILTER/BABY AUDIO/SPAN/MOTU/TOONTRACKS/APOGEE…ALL GOOD TO GO…..NOT UA....hit show presets in finder….all are BLANK….BTW WAITING FOR A RESPONSE FROM UAD TECH 4 DAYS AND COUNTING……anyone have the same issue? Any recommendations….??

 

[UniversalAudio]

Hey, getting really frustrated…NO PRESETS IN ANY OF MY UAD plug ins…...New Mac Studio/Sonoma 14.4.1/ Sonntech housing 2 PCie cards OCTO and QUAD…migrated from 2010 Mac Pro…...followed UA instruction…..fully deleted and uninstalled software TWICE…….enabled kernels….shutdown….rebooted ….never got the “ALLOW UA “ notice in Security and Privacy……plug in meter shows all are authorized…CARDS ARE RECOGNIZED……all PI’s in my DAW…DP11.3.1…….they appear to work…OTHER MANUFACTURES…FAB FILTER/BABY AUDIO/SPAN/MOTU/TOONTRACKS/APOGEE…ALL GOOD TO GO…..NOT UA....hit show presets in finder….all are BLANK….BTW WAITING FOR A RESPONSE FROM UAD TECH 4 DAYS AND COUNTING……anyone have the same issue? Any recommendations….??

What is your ticket #? Happy to look into it for you.


Support aims for 48-72 hr response times, and they do not work weekends so look for a reply within that time frame.

 

[JIMI J]

What is your ticket #? Happy to look into it for you.


Support aims for 48-72 hr response times, and they do not work weekends so look for a reply within that time frame.

Great,,,,Ticket #823221

 

[UniversalAudio]

Great,,,,Ticket #823221

Support aims for 48-72 hr response times, and they do not work weekends so look for a reply within that time frame.

Yours cam in on Weds, so I'd look for a reply today. Let me know if that doesn't happen.

 

[JIMI J]

I still have not received any response to my issue. I downloaded all my UADx plugins yesterday and they too had no presets. This is almost a week since I reported this problem to UA without a response.

 

[UniversalAudio]

I still have not received any response to my issue. I downloaded all my UADx plugins yesterday and they too had no presets. This is almost a week since I reported this problem to UA without a response.

I'll poke Support for you.

 

[JIMI J]

Thank you