Registration issues Apollo Twin X

[Esen]

Hi, first poster here and itching to use my new Twin X.

I have successfully downloaded the software and running the unit with no issues. I have a Mac Studio M2 Max running latest Sonoma.
No DAW installed at the moment as it is a new Mac. My problem is can not register the device. The page that's says once installed you will be directed back to that page didn't happen so I am wondering if I have missed something? Of course going back to the original registration page it prompts to download software etc.

Can someone shed some light on this.
Thanks in advance

 

[LesBrown]

What is shown under MY UA HARDWARE when you log in to uaudio.com?

 

[UniversalAudio]

Hi, first poster here and itching to use my new Twin X.

I have successfully downloaded the software and running the unit with no issues. I have a Mac Studio M2 Max running latest Sonoma.
No DAW installed at the moment as it is a new Mac. My problem is can not register the device. The page that's says once installed you will be directed back to that page didn't happen so I am wondering if I have missed something? Of course going back to the original registration page it prompts to download software etc.

Can someone shed some light on this.
Thanks in advance

As Les mentioned, see if it's shown on the site.

Also, have you clicked Authorize in the UA Meter app? That'll show if it's registered as well.

 

[Esen]

As Les mentioned, see if it's shown on the site.

Also, have you clicked Authorize in the UA Meter app? That'll show if it's registered as well.

All good now. The next morning it appeared and was shown to be registered already and able to download the plug-ins. I thought I had rebooted the previous evening if that had anything to do with it. Thanks all.