See and hear signal, nothing records....

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hankanddean

New Member
I must be really getting old, this is making no sense to me.

I have an apollo x6, plug a guitar into hi-z input 1. I throw on an amp in unison (marshal, fender, ampeg doesn't matter still won't record) and even neve 1073.
I see and hear signal.
Input Signal Good, hear audio.png

When I record the signal drops and becomes intermittent, along with anything recorded.
nothing recorded.png
When something is recorded its very low, intermittent and choppy
Very Low Signal Reorded, choppy.png
I have my system setting set to apollo for input
sys settiungs set to apollo.png

what the heck am i doing wrong?

Please and TIA
 

Attachments

Wellz

Wellz

Active Member
I’ve had something similar happen. Removing all inserts and extensions fixed it - via the buttons on the right hand window that’s toggled in view section.
 
H

hankanddean

New Member
Wellz said:
I’ve had something similar happen. Removing all inserts and extensions fixed it - via the buttons on the right hand window that’s toggled in view section.
Click to expand...
I’ve tried removing the unison inserts, still the same. I then re-placed the unison inserts and no dice. I’ve tried multiple inputs. I’ve used a mic and it seems to record fine. Just nothing with the guitar. Like I said, I can monitor it fine but once I hit record it gets all wonky. I’ll try other things tomorrow and see if anything works.
 
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hankanddean

New Member
I have the unison and record fx on record, n ot monitor. Again, playing along on input i see and hear signal with the assigned plugs - not an issue. Once I hit record there is no signal most of the time, and if there is its intermittent and very low. I've tried multiple inputs on the x6, nothing seems to work. The mic will record fine.
I am at a loss ......
Anyone have any ideas?

thx again
 
hotspot

hotspot

Venerated Member
Where are your ADAT inputs coming from? Do you have an ADAT device on your Apollo? Connected via what?
Which device is your clock source in this case? What device is your monitoring connected to?
 
H

hankanddean

New Member
No ADAT. Internal clock source. Everything else works in Luna. All native instruments/toontracks etc. working fine. Microphone works fine. Monitoring signal from guitar is fine. Once record is hit it all goes down the crapper.......
I have a pair of Kali's plugged straing into the monitor out of the x6.
 

Attachments

J

Joe Porto

Hall of Fame Member
Does it happen on both HiZ 1 and 2. Does it happen on a fresh track? What happens if you deselect Apollo as Mac sound input (it’s not needed for recording in Luna or other DAW)?
 
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hankanddean

New Member
It does happen in both HiZ 1 and 2. I can see yhe input signal, I hear the mic pre/amp. I see input into LUNA. I play along with something and I still see/hear everything. I go into record and nothing gets recorded. Or if something does its an intermittent signal and unusable. I even connected my Solo to see if it was the x6 but the same thing happens on the solo.

I've uninstalled/reinstalled LUNA and I still have the same issue. It's really maddening.... I mean I see the signal and hear it in input both with nothing playing and with a track playing. I punch in and there is nothing in the waveform. I stop and theres nothing in the waveform. I start recording at the top have the count in, then nothing gets recorded.

I turned off the apollo as the sound input in system settings, no change. Still the same frustrating issue... I don't get it. If the signal is there and being processed while in input when the 'tape' is stopped or even in input when the track is rolling why wouldn't it get recorded?!?!
 
Rainflower

Rainflower

Venerated Member
hankanddean said:
It does happen in both HiZ 1 and 2. I can see yhe input signal, I hear the mic pre/amp. I see input into LUNA. I play along with something and I still see/hear everything. I go into record and nothing gets recorded. Or if something does its an intermittent signal and unusable. I even connected my Solo to see if it was the x6 but the same thing happens on the solo.

I've uninstalled/reinstalled LUNA and I still have the same issue. It's really maddening.... I mean I see the signal and hear it in input both with nothing playing and with a track playing. I punch in and there is nothing in the waveform. I stop and theres nothing in the waveform. I start recording at the top have the count in, then nothing gets recorded.

I turned off the apollo as the sound input in system settings, no change. Still the same frustrating issue... I don't get it. If the signal is there and being processed while in input when the 'tape' is stopped or even in input when the track is rolling why wouldn't it get recorded?!?!
Click to expand...
did you allow access to the microphone within 30 minutes of installing uad?
 
Rainflower

Rainflower

Venerated Member
hankanddean said:
yes UAD has access to microphone, well within 30 minutes of reinstalling
Click to expand...
do you see the orange microphone in the top bar? what does it say when you click on it?
 
price217

price217

New Member
im having the same issue ive noticed the transport that usually moves across the timeline when in play or record is not moving any more i hear everything on other tracks , i hear them but in the time line rec, edit ,mix its like the play head position is not scrolling across the recording , so I have SD3 following the transport or play head and i was programing drums in the mix time line mode i finshed the track and moved on to the bass trki played the part a few times as i do when writing new parts in the mix mode screen with SD3 playing im using the transport play button stop and go back to beginning buttons so far normal then switched to REC timeline put bass in rec and monitor SD3 it is an instrument TRK almost like a buss from SD3 running in a window hit rec everything starts as normal i finished the part hit stop expected to see the wave in the time line and nothing was recorded and thats when i discovered the position of the transport was not advancing with the audio and would not rec or display the recorded information
 
J

Joe Porto

Hall of Fame Member
hankanddean said:
I turned off the apollo as the sound input in system settings, no change. Still the same frustrating issue... I don't get it. If the signal is there and being processed while in input when the 'tape' is stopped or even in input when the track is rolling why wouldn't it get recorded?!?!
Click to expand...
When you're just monitoring, you are hearing everything internal to the Apollo DSP. That's why it sounds normal. When you hit record, the Apollo is sending the signal through the core audio drivers to get recorded to disk. That's where you're having the issue. What happens if you switch from Apollo to Core Audio as the Audio Device in the lower left of Luna window? This turns off ARM and you will be monitoring through Core Audio even when transport is not moving. You can set latency to 32 samples so it's playable.

If you don't get sound in Core Audio mode, there's something up with the Core Audio driver. When you uninstalled, did you also delete preferences?

https://help.uaudio.com/hc/en-us/articles/360051069691-UAD-Uninstall-Reinstall-Procedure-macOS
 
price217

price217

New Member
Joe Porto said:
When you're just monitoring, you are hearing everything internal to the Apollo DSP. That's why it sounds normal. When you hit record, the Apollo is sending the signal through the core audio drivers to get recorded to disk. That's where you're having the issue. What happens if you switch from Apollo to Core Audio as the Audio Device in the lower left of Luna window? This turns off ARM and you will be monitoring through Core Audio even when transport is not moving. You can set latency to 32 samples so it's playable.

If you don't get sound in Core Audio mode, there's something up with the Core Audio driver. When you uninstalled, did you also delete preferences?

https://help.uaudio.com/hc/en-us/articles/360051069691-UAD-Uninstall-Reinstall-Procedure-macOS
Click to expand...
before i start reinstalling everthing lets address the transport not moving in the time line ive been using UAD 11.2 since 04-02-24 no issues my problem started right after i used ua connect to upgrade luna went into luna open the project i was working on and discoverd the play position not moving across the time line while trying to record. i assure you this was not happening before the upgrade to 1.5.5.3477 , ARM on or off it doesnt change im not so shure core Adio is the issue as i have another DAW on my system that is moing audio in both directions. I never switch to core audio mode, never had a reason too , i have an apollo 8 imac 2017 Mac OS 13.6.6 ive been using luna from release 1.0 2018 , i completely understand the signal path and how it works, an all out hale Mary to uninstall and reinstall UAD im not quite there yet
 
Rainflower

Rainflower

Venerated Member
H

hankanddean

New Member
Joe Porto said:
When you're just monitoring, you are hearing everything internal to the Apollo DSP. That's why it sounds normal. When you hit record, the Apollo is sending the signal through the core audio drivers to get recorded to disk. That's where you're having the issue. What happens if you switch from Apollo to Core Audio as the Audio Device in the lower left of Luna window? This turns off ARM and you will be monitoring through Core Audio even when transport is not moving. You can set latency to 32 samples so it's playable.

If you don't get sound in Core Audio mode, there's something up with the Core Audio driver. When you uninstalled, did you also delete preferences?

https://help.uaudio.com/hc/en-us/articles/360051069691-UAD-Uninstall-Reinstall-Procedure-macOS
Click to expand...
I did trash those prefs when i unistalled/reinstalled. just to be sure i'm in the process of doing it again :/
Before this unistall/reinstall attempt i switched to core audio and the same issue - intermittent very low muted audio if audio is recorded. often no audio recorded at all.

but i am in middle of uninstall/reinstall again.
 
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