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Shopify payment is bad

JanneLing

New Member
Spark subscription bad payment method. Trying to make paymnet for spark with shopify and my Mastercard fail. There is nothing wrong with the card and I want to start right now but every time i failed with the payment. And I have to wait 24 hours to next try. You are scaring the customer to change with another company.
 

UniversalAudio

Official UA Representative
Spark subscription bad payment method. Trying to make paymnet for spark with shopify and my Mastercard fail. There is nothing wrong with the card and I want to start right now but every time i failed with the payment. And I have to wait 24 hours to next try. You are scaring the customer to change with another company.
Be sure to get a ticket open with Support, they'll have things for you to try. Go to help.uaudio.com, click on the Support bot icon in the lower right corner and type “create ticket”


Post the # here and I'll direct it to the right agent.
 
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