UA Connect not working! Unable to register my new Volt 276

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fr.palmieri

New Member
UA Connect not working! Unable to register my new Volt 276
I Add the serial number but as soon as I turn on the Volt , UA Connect closes and doesn't register nothing!
Macbook pro M1 16 gig (OSX Big Sur!)
 
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fr.palmieri

New Member
ps
I also uninstalled and reinstalled UA connect as the UAD FAQ suggests but it's useless! impossible to register this damn volt card!!
 
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davis.alter

New Member
I Figured it out. As for whoever is having this issue, simply make sure you have the latest update installed on your mac. Even if you're in the 10.14 mojave and later on, if youre having the issue just software update.
 
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fr.palmieri

New Member
I have the latest UA connect update installed on my mac but not work, I wrote to UA support who replies with vagueness and
generic copy and paste, without give a real solution
 
mrscratchhook

mrscratchhook

Member
i had a problem a year ago with the update 1.1.0 it made my volt 476 start to crackle and pop. i returned it to the store for a replacement, i never updated the firmware, and i havent had a snap crackle or pop since. also you dont need to have the volt registered to work, it nice to see it in your system hardware but it isnt necessary.
 
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teknecal

New Member
Same issue here, just brought home a new Volt unit today from the store and tried installing the UA Connect software but keeps giving the same error. t says "An unexpected error occured" Please restart UI Connect. I'm running the latest OS version 14.5

I tried uninstalling and reinstalling using the guides and still the same issue happening when the app starts.
 
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armsandarrows

New Member
Same issue, Volt 276, but with win 11. I wrote to the support. The answer from support for my issue description related question was "To manually install the driver, please disconnect Volt, open UA Connect > Settings Cog > then you should see an option to install the Volt driver. " Could anyone explain, please, what is Settings Cog? If I'll open it would the driver appear itself? I spent several days seeing nothing, unfortunately.
 

Attachments

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muzicantr

New Member
Guys I bought a volt 1 !!! did everything according to the instructions downloaded ua connect !!! When i start ua Connect i get this error !!! Who knows how to solve this problem ? 1000000804.jpg
 
UniversalAudio

UniversalAudio

Official UA Representative
muzicantr said:
Guys I bought a volt 1 !!! did everything according to the instructions downloaded ua connect !!! When i start ua Connect i get this error !!! Who knows how to solve this problem ? View attachment 20643
Click to expand...
Be sure to get a ticket open with Support, they'll have things for you to try. Go to help.uaudio.com, click on the Support bot icon in the lower right corner and type “create ticket”
 
chrisharbin

chrisharbin

Hall of Fame Member
On mac, one thing to try is to open activity monitor and kill off ua connect, then it's launching here.
 
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