You cannot re-register a device you have requested to transfer. Please visit help.uaudio.com to contact customer support.

Joo Hyong Oh

New Member
I am having a same issue. I have got a used one and at first, I had a multiple accounts issue. I called the precious owner to cancel his account linked to the device. After canceling his account, I keep having the issue, "You cannot re-register a device you have requested to transfer. Please visit help.uaudio.com to contact customer support." My ticket # is 828177.
 

Joo Hyong Oh

New Member
    • You cannot re-register a device you have requested to transfer.
      Please visit help.uaudio.com to contact customer support.
    • The Apollo 16 device is not registered and cannot be used. Please tell me how to solve it.
 

Joo Hyong Oh

New Member
I am having a same issue. I have got a used one and at first, I had a multiple accounts issue. I called the precious owner to cancel his account linked to the device. After canceling his account, I keep having the issue, "You cannot re-register a device you have requested to transfer. Please visit help.uaudio.com to contact customer support." My ticket # is #828177.
 

UniversalAudio

Official UA Representative
I am having a same issue. I have got a used one and at first, I had a multiple accounts issue. I called the precious owner to cancel his account linked to the device. After canceling his account, I keep having the issue, "You cannot re-register a device you have requested to transfer. Please visit help.uaudio.com to contact customer support." My ticket # is #828177.
I directed it to the right agent, look for a reply soon and thanks for your patience.
 
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