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Thread: Mac OS High Sierra compatibility issues with Apollo Twin mkII?

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    Mac OS High Sierra compatibility issues with Apollo Twin mkII?

    Hi,
    I've just updated my OS and somehow I found there's some issues on synch audio with videos.
    There are audio glitches/cuts in sound while watching videos. I also feel a latency in sync within audio and the video.
    While listening only audio files, I don't hear the cuts but it increases the pitch/tempo slightly.
    It happens on HD storage music (like *.mp3 files, DAW sessions or even streaming audio).
    I know Universal Audio is still on Beta mode for the Mac OS High Sierra.
    Could that be an issue related, or I may have any sort of problem?
    Never happened before.
    I am currently using an SSD iMac 3.6Ghz I7, 16GB Ram with my Apollo Twin mkII Solo thunderbolt 3/2.

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    Master of the UADiverse Matt Hepworth's Avatar
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    Is the video 48kHz? Is Apollo set to 48kHz internal?
    PTHD> 2x Pro Tools HD4 Accel | 2x Mac Pro 8 Core (16 thread) | 2x Magma Chassis | 24 Ch Apogee Symphony I/O, AVID HD I/O | UAD-2 OCTO | Pro Tools HD 10, HD 12 | Studio One V3 Pro | OSX 10.8.5

    NATIVE> nMP Ashtray/Trashcan Hex Core | OSX 10.10.5| Windows 8.1 Pro | Apollo QUAD "Classic" w/ TB, Apollo Twin DUO | TC Konnekt 48 | Samplitude Pro X | Studio One V3 Pro | SONAR Platinum | Pro Tools 12

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    Quote Originally Posted by Matt Hepworth View Post
    Is the video 48kHz? Is Apollo set to 48kHz internal?
    Apollo, audio and and video at 24/44. But doesn't apply only to this issue.theres a pitch (an acceleration in audio signal in general, even if its streaming or not).
    With Sierra this didn't happen must be compatibility issues. Have to wait.

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    I have experienced the same problem. Just updated to High Sierra today. And when I opened a previous project in Ableton done with the previous version of OS my samples from the Sampler instrument were a bit more highpitched than how it used to be and the bpm was faster. After I switched to built in output everything was back to normal. Downgrading the High Sierra its very troublesome. It will be a lot better to have a new UAD software tht supports High Sierra. When can we expect an update release? Because I would hate to get trough the difficult process of downgrading my OS and reinstall everything and the next day or week finding out that UA have released an update for High Sierra

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    Moderator DanButsu's Avatar
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    UA usually takes 3-4 months to fully approve a new OS once it is publically launched. So probably January. But they could surprise us earlier if there’s not that much that changed from Sierra!
    Apollo QUAD Silverface TB | OCTO/Magma TB | UAD v9.4 | Mac mini 2011 i7 Quad Sever | OS X 10.8.5 | Pro Tools 12.5.2 | Studio One 3.5 Pro | Harrison Mixbus 32C v4 | Amphion one18 driven by a Vecteur A6 HiFi Amp | Adam Sub10 | Subpac M2x | AlphaTrack | 32-Channel Soundcraft Ghost | Sony APR5003v 1/4" two-track Reel to Reel | Roland RE-200 Space Echo | DBX 120X-DS Subharmonic Synthesizer | Sample of my work: dansoundsmith - Soundcloud

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    I Have problems too with High Sierra , every time Im opening setting in console , the apps is crashed , and I have to start allover again with the unison plug ins. the company should work fast to solve this symptom

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    Master of the UADiverse Matt Hepworth's Avatar
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    I suspect compatibility will be fairly soon this time.

    BTW, here's a resource for High Sierra compatibility by manufacturer

    https://www.sweetwater.com/sweetcare...y-information/
    PTHD> 2x Pro Tools HD4 Accel | 2x Mac Pro 8 Core (16 thread) | 2x Magma Chassis | 24 Ch Apogee Symphony I/O, AVID HD I/O | UAD-2 OCTO | Pro Tools HD 10, HD 12 | Studio One V3 Pro | OSX 10.8.5

    NATIVE> nMP Ashtray/Trashcan Hex Core | OSX 10.10.5| Windows 8.1 Pro | Apollo QUAD "Classic" w/ TB, Apollo Twin DUO | TC Konnekt 48 | Samplitude Pro X | Studio One V3 Pro | SONAR Platinum | Pro Tools 12

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    Master of the UADiverse Matt Hepworth's Avatar
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    High Sierra compatibility with UAD v9.4 - released today!
    DanButsu likes this.
    PTHD> 2x Pro Tools HD4 Accel | 2x Mac Pro 8 Core (16 thread) | 2x Magma Chassis | 24 Ch Apogee Symphony I/O, AVID HD I/O | UAD-2 OCTO | Pro Tools HD 10, HD 12 | Studio One V3 Pro | OSX 10.8.5

    NATIVE> nMP Ashtray/Trashcan Hex Core | OSX 10.10.5| Windows 8.1 Pro | Apollo QUAD "Classic" w/ TB, Apollo Twin DUO | TC Konnekt 48 | Samplitude Pro X | Studio One V3 Pro | SONAR Platinum | Pro Tools 12

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    Moderator DanButsu's Avatar
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    See @cheerful hamster, you're not the only one who's predictions are off today! I predicted January for High Sierra compatibility!!!

    Awesome job UA!
    Apollo QUAD Silverface TB | OCTO/Magma TB | UAD v9.4 | Mac mini 2011 i7 Quad Sever | OS X 10.8.5 | Pro Tools 12.5.2 | Studio One 3.5 Pro | Harrison Mixbus 32C v4 | Amphion one18 driven by a Vecteur A6 HiFi Amp | Adam Sub10 | Subpac M2x | AlphaTrack | 32-Channel Soundcraft Ghost | Sony APR5003v 1/4" two-track Reel to Reel | Roland RE-200 Space Echo | DBX 120X-DS Subharmonic Synthesizer | Sample of my work: dansoundsmith - Soundcloud

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