My UAD-2 Quad PCIe freebie finally arrived today after a 10 week wait . Just in time to register it and make use of the excellent Xmas sale.
The problem is I can't get it to work. Although the LED on the back is flashing, alternating between red and green, it stays that way once the Mac has started up. In other words, the driver isn't loading? The Quickstart guide and the manual are completely contradictory. One says install the software and then install the card, the manual says install the card and then the software. Neither have worked.
I'm using a qualified Sonnet Thunderbolt expansion chassis. I also have an Avid HDX card in there. I've taken the Avid card out but the UAD still won't work. I've disabled a load of login items including the software required for an Avid S6. Again, no joy. I have also tried the UAD card in different slots.
I can't think of anything else that would block the UAD driver from loading.
The catch is here if I can't get it working, I can't register it and therefore can't make use of the excellent Christmas sale.
Any ideas here? I've looked all over the Internet but haven't found anything. There seem to be plenty of people using HDX and UAD cards. Going nuts here.
Does anyone know if UAD's customer support is working between Christmas and the New Year. Unless anyone else has any bright ideas?
The problem is I can't get it to work. Although the LED on the back is flashing, alternating between red and green, it stays that way once the Mac has started up. In other words, the driver isn't loading? The Quickstart guide and the manual are completely contradictory. One says install the software and then install the card, the manual says install the card and then the software. Neither have worked.
I'm using a qualified Sonnet Thunderbolt expansion chassis. I also have an Avid HDX card in there. I've taken the Avid card out but the UAD still won't work. I've disabled a load of login items including the software required for an Avid S6. Again, no joy. I have also tried the UAD card in different slots.
I can't think of anything else that would block the UAD driver from loading.
The catch is here if I can't get it working, I can't register it and therefore can't make use of the excellent Christmas sale.
Any ideas here? I've looked all over the Internet but haven't found anything. There seem to be plenty of people using HDX and UAD cards. Going nuts here.
Does anyone know if UAD's customer support is working between Christmas and the New Year. Unless anyone else has any bright ideas?